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ProductsServices Roadside Assistance Accident Management Electric Vehicle Experience Industry Solutions For Automakers For Repair Facilities For Insurance For Service Providers For Dealers Technology Swoop Integrations Partnerships InsightsMedia In the News Agero Insights Multimedia Careers Contact Center Openings Corporate OpeningsLogin Search Join Our Provider Network Agero Insights May 10, 2024 | 2 min read Forbes Honors Agero in Distinguished ‘America’s Best Midsize Employers’ List for Third Consecutive Year Jeannine Booton - VP, Corporate Marketing Forbes recognition adds to growing list of accolades Agero has already received in 2024 Read Full Story Press Releases , Awards May 6, 2024 | 1 min read Infographic: Roadside Safety Do's and Don'ts Christine Nguyen - Marketing Communications Specialist As common as vehicle breakdowns are, what's typically overlooked are the dangers associated with roadside events. To ensure you stay as safe as possible and to protect others both on and off the road, here are some tips to follow the next time you have a vehicle disablement... Read Full Story Roadside , Insurance , Automotive , Infographic April 29, 2024 | 6 min read How Agents Can Leverage New Roadside Research to Increase Business Opportunities Christine Nguyen - Marketing Communications Specialist Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape to better service our clients and their customers. In our 2023 benchmark research, we surveyed over 2,500 drivers to uncover more about the frequency of roadside events and how... Read Full Story Roadside , Insurance , Automotive , Agent Resources April 24, 2024 | 6 min read Agero's Network - Stronger Than Ever Monica Bouchard - Senior Manager, Client Engagement Marketing The health and strength of our network of independent service providers are vital to our ability to quickly and safely take care of your customers. Today our network is stronger and more agile than ever before, with more than 99% of our jobs completed by in-network providers,... Read Full Story Roadside , Insurance , Customer Experience , Automotive April 22, 2024 | 5 min read Driving Transformative Change in Accident Management Through Operational Excellence Lynn Bresnahan - Director of Operational Excellence Imagine a world where an auto accident is only a minor inconvenience instead of a month-long waiting game. This is what we’re driving towards, but getting there requires taking a long, hard look at our own processes and seeking ways to make them better. In other words:... Read Full Story April 18, 2024 | 1 min read Infographic: Roadside Insights - Exploring Trends and Attitudes Christine Nguyen - Marketing Communications Specialist Every year, Agero conducts a benchmark study to learn more about the evolving roadside landscape. We surveyed over 2,500 drivers to get a pulse not only on event predictors, type, and frequencybut also what drivers think and feel about roadside coverage. Read Full Story Roadside , Insurance , Automotive , Infographic April 8, 2024 | 6 min read New Research Shows Why Roadside Should be Top of Mind for Your Customers Christine Nguyen - Marketing Communications Specialist At Agero, roadside isn’t just our business; it’s our passion. With over 240 million drivers traveling across America’s roadways in 2023 alone (and with the number of drivers continuing to grow each year), we understand the importance of not only providing timely assistance to... Read Full Story Roadside , Insurance , Automotive March 19, 2024 | 3 min read Agero Expands Deployment of Crash Response Technology Following Significant Growth in 2023 Jeannine Booton - VP, Corporate Marketing Agero’s volume of calls initiated through Crash Response has grown 475% since its first year launch, with 44% year-over-year growth in 2023 Read Full Story Accident Management , Insurance March 6, 2024 | 5 min read How roadside events power the dealer experience to increase customer loyalty Monica Bouchard - Senior Manager, Client Engagement Marketing From frustration to delight: How a roadside event can become a brand and relationship building opportunity for dealers. Just over one in two drivers (and even more for battery electric vehicles) will experience a roadside event each year – from a flat tire, a dead battery, a... Read Full Story Roadside , Customer Experience , Automotive March 5, 2024 | 4 min read What We’ve Learned from Supporting Hybrids (and what this means for EVs) Dan Reimel - Roadside Product Lead Interest and adoption of alternative fuel vehicles has never been higher. In 2023, there were 1.2 million electric vehicles sold in the US, accounting for 7.6% of new cars sold, and this number is expected to exceed 10% this year. However, as new EV drivers navigate challenges... Read Full Story Roadside , Electric Vehicles POST BY TOPIC Accident Management (20) Automotive (24) Awards (29) Customer Experience (43) Electric Vehicles (9) Employee Life (12) Insurance (27) Press Releases (79) Roadside (63) Service Providers (15) Subscribe to our blog Prev 1 2 3 4 5 Next Support Service Provider Support Privacy Policy Terms Of Service Partners For Finance Industries About Contact Us Why Agero Careers © 2024 Agero, Inc. A Cross Country Group Company. Linkedin Facebook...